City of Dublin Education and Training Board (City of Dublin ETB) is committed to making its website accessible, in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020. 

This accessibility statement applies to content published on www.cityofdublinetb.ie  

1.1 Compliance Status 

This website is partially compliant with the Web Content Accessibility Guidelines 2.1 due to the non-accessible content listed below.  

1.2 Non-accessible content 

We are working on a continuous basis to improve the level of compliance and to address the following issues: 

• Some ARIA attributes need to be corrected. 

• Colour Contrast: Some elements have insufficient colour contract for visually impaired users. We are working to improve the colour contrast ratio. 

• Portable Document Format (PDF): Many documents are published in PDF format which are less accessible than HTML format or a Word document. We are working towards ensuring that our PDF documents are accessible or to provide an alternative. Some PDFs may:
  
  - be missing titles and alternative text
  - language for passages or phrases not specified
  - contain links, tables, and other elements that are not tagged
  - have incorrect list structures 

Some PDF documents on the site are owned by third parties and therefore we do not have control over same and so are exempted. 

This is not an exhaustive list of non-accessible content.  

1.3 Exempted Content 

PDF documents that were published before 23 September 2018 are exempt from these guidelines except where it is related to a service that a member of the public must use.  

Videos or audio published before 23 September 2020 are exempt from these guidelines.  

1.4 Preparation of this Accessibility Statement 

This statement was prepared following a review of a sample number of pages against relevant WCAG 2.1 AA Success Criteria. The review was carried out by way of a self-assessment by City of Dublin ETB in conjunction with our website provider.  

In preparation for this statement an evaluation of the website’s compliance with the requirements of directive (EU) 2016/2102 was carried out by way of an automated auditing tool (Axe Monitor from Deque) by the National Disability Authority to highlight accessibility issues through a Simplified Review of the website.  

The tools that were used to assess for accessibility include WAVE browser plugin, Microsoft Accessibility Checker, Adobe Acrobat Accessibility Checker. 

1.5 Feedback and Contact Information 

We welcome feedback on the accessibility of this website. City of Dublin ETB has a dedicated Access Officer who can provide help and guidance to persons with disabilities accessing our services.  
 
To request support or share feedback regarding the accessibility of this website, email access@cdetb.ie or telephone 01 668 0614. Lines are open Monday to Friday from 9am to 5pm, excluding public holidays.  
 
If you wish to view non-accessible content, please include the following details in your request: 

• Your required format 

• The content you wish to view (please include the url of the content where possible) 

• Your name and email address 

 1.6 Complaints 

For information on making a complaint please see our Complaints Procedure.

If you are unhappy with City of Dublin ETB’s response to your complaint, you can contact the following: 

Office of the Ombudsman, 6 Earlsfort Terrace, Dublin 2, D02 W773 

Email: complaints@ombundsman.ie Phone:  01 639 5600 

Website: www.obmudsman.ie 
 

Workplace Relations Commission, Lansdowne House, Lansdowne Road, Dublin 4, D04 A3A8 

Email: customerservice@workplacerelations.ie  Phone: 0818 80 80 90 

Website: www.workplacerelations.ie  

This statement was last updated on 17th July 2024. We aim to update this statement as often as significant changes occur.